Water Purifiers
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Do you provide undercounter water purifier systems?
Currently, we only offer the Sans Water Purifier, and we do not have any undercounter units available. We continually strive to expand our product line, so we encourage you to stay tuned for any new developments.
Is the filtered water from the Sans system room temperature or cold?
The filtered water from the Sans system is room temperature.
What is the pH level of the water after purification?
The pH level of the water after being purified is approximately 7. If using our mineral filter, the pH level will be increased to about 9.
Does water in the Sans filter come into contact with plastic?
While the internal tank of the Sans filter is made of BPA-free plastic, the water is treated through a rigorous 4-stage Reverse Osmosis process that removes any chemicals or microplastics. After purification, the water is transferred directly to a gl
How can I have both clean drinking and hot water instantly with the Sans water purifier?
The Sans purifier offers clean drinking and hot water instantly through its Instant Hot feature:. - The regular filtered water is at room or chilled temperature (depending on your unit's settings) and dispensed directly from the unit. - The Instant H
What material is the Sans water purifier made of?
The Sans water purifier is made of high-quality, BPA-free plastic. The tank itself is plastic, and any chemicals or microplastics are removed through the four-stage Reverse Osmosis process to ensure pure, clean water flows directly into a glass pitch
How often should I replace the filters in my Sans water purification system?
The Sans water purification system requires regular filter replacements to maintain optimal performance. The Pre + Carbon and VOC Carbon filters need to be replaced every 12 months, while the Reverse Osmosis filter should be replaced every 24 months.
Can I reuse the wastewater in my Sans water purifier?
It is important to discard the remaining wastewater in the tank whenever the machine indicates it by flashing 'FILL.' Reusing this water can lead to it becoming too concentrated, potentially putting stress on the machine and affecting its ability to
Does the Sans water purifier remove fluoride?
Yes, the Sans water purifier utilizes reverse osmosis, which reduces fluoride from your water. This filtration process also removes other impurities such as chlorine, heavy metals, and sediments. However, the exact extent of fluoride removal can vary
How do I properly set up my Sans water purifier for auto-fill functionality?
To ensure the Sans water purifier's auto-fill feature functions correctly, it's crucial to position both the pitcher and the pitcher lid accurately:
What is reverse osmosis and how does it differ from other filtration?
These other filters feature a single carbon filter that can remove some sediment and cloudiness which can lead to poor tasting water. They do not remove the majority of contaminants commonly found in drinking water. Sans features 4-stage Reverse Osmo
Do I need to connect the Sans water purifier to a water pipe, or do I manually fill it?
The Sans water purifier is designed to be used without any plumbing. You simply fill the removable tap water tank, which has a built-in hidden handle for easy access. The tank has a capacity of 118 fluid ounces. No water pipe connection is required;