Air Purifier Troubleshooting
What should I do if my Sans air purifier's sensors aren't responding to strong scents?
If your Sans air purifier's sensors aren't detecting nearby strong scents, they might be blocked or need re-calibration. Try these steps:. These actions help restore the sensor's sensitivity to changes in air quality and should normalize its response
How do I set my Sans air filter to auto mode?
Setting your Sans device to auto mode is simple. Press the fan icon on your unit's control panel until the small 'A' lights up. This indicates that the auto mode has been activated, allowing the device to adjust its operation according to the air qua
How do I reset the filter light on my air purifier?
To reset the filter light on your Sans Mini, press directly on the flashing light, the same area where you turn the UV light on and off. Hold this for a few seconds, and it should reset the unit, resolving the blinking light issue. If the problem per
What are the timer settings on my Sans air purifier, and how do they work?
Your Sans air purifier includes timer options that allow you to set the duration for which the purifier should operate before shutting off automatically. The available timer settings are 2, 4, and 8-hour options. If you do not choose a timer setting,
Are Sans air filters washable?
The pre-filter captures larger particles like dust and pet hair, and this filter can be easily cleaned with a damp cloth or paper towel if desired, but this is not always necessary. The medical grade HEPA 13 and Activated Carbon filters should not be
How can I identify which Sans air unit I have for filter replacement?
The Sans units can be differentiated by size which will help in selecting the correct replacement filters. The Large/Whole-House Unit measures 20 x 10 x 11.5 inches, while the Mini/Whole-Room Unit measures 14 x 8 x 9 inches. Using these dimensions, y
Where is the filter replacement indicator located on the Sans air purifier?
The filter replacement indicator is a small light dot located above the UV button on the Sans air purifier.