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What should I do if my Sans air purifier's sensors aren't responding to strong scents?Updated 19 days ago

If your Sans air purifier's sensors aren't detecting nearby strong scents, they might be blocked or need re-calibration. Try these steps:

  • Power off the machine and unplug it.
  • Blow hard a few times into the small holes located about 6 inches down at the back of the machine to clear any lodged particles from the laser sensors.
  • Plug the machine back in, turn it on, and run it on a high setting for around an hour to allow recalibration.

These actions help restore the sensor's sensitivity to changes in air quality and should normalize its response to scents.

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