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How do I reset my Sans water purifier?Updated 19 days ago

To reset your Sans water purifier correctly, follow these steps:

  1. Remove the tap water tank and the pitcher.
  2. Unplug the machine and wait several seconds.
  3. Plug the machine back in; it should beep and power on.
  4. Wait for a moment before replacing the tap water tank. The machine should begin making whirring and pumping noises.
  5. Replace the pitcher. If it does not beep, please leave it in place. Ensure the pitcher lid's extended white piece is on the spout side.
  6. Wait for the pitcher to begin filling, as it can take up to several minutes for the internal tank to fill before it starts dispensing water.

If steps are followed correctly, the machine should return to normal operation.

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