What is Sans' Return Policy?Updated 19 days ago

We gladly accept returns within 30 days of purchase. Refunds are issued to the original form of payment. If your item is damaged or your purchase date falls outside our standard return window, then please contact us here and we’ll be happy to help you.

Fees:

Sans does not charge any restocking fees for returns. For all orders, we will refund your original form of payment less return shipping costs.

How do I start a return?

To make a return, please contact us at [email protected] or via Live Chat and we will gladly assist.

Do I need to return the product in its original packaging?

Please ship your return in its original packaging to protect it from damages during transit.

Where can I find my shipping label?

Once you initiate your return, you’ll receive step-by-step instructions and a return shipping label which will also be sent to your email.